Our employees are always there for you to ensure that your stay is completely satisfied! We are happy to resolve any inconveniences during your stay. Report defects, defects or a poorly cleaned accommodation immediately to the reception so that we can solve this for you.
The reception can be reached during opening hours by calling or Whatsapp to +31(0)114-681625.
If you have rented bed linen, these are ready for you in the bedroom. Have you forgotten them? Then you can rent this at the reception.
- Bed linen: € 8.00 / € 15.00
- Towels: € 4.00 per package
- High chair: € 5.00
- Cot: € 5.00
On the day of your departure, you must vacate the accommodation before 10:00 am. If you leave outside reception opening hours, you can leave the keys in the key box at the reception.
We kindly ask you to leave the accommodation clean and tidy.
- Empty fridge and cupboards
- Close doors and windows
- Vacuum or sweep the floor
- Do the dishes, clean up and if there is a dishwasher, empty it
- Turn off heating and lighting
- Collect rented bed linen in a pillowcase
- Take waste to the recycling center for the purpose of the reception
Once you have handed in the keys, you can use the park's facilities all day long.
If the above points are not carried out, we may deduct an amount from the deposit. The deposit or remainder will be refunded within 14 days by bank transfer.